COVID-19 Information

Updated August 6, 2020




 (Effective Monday, June 22nd)



  • All office drive-up windows remain open for their regular hours. We strongly encourage customers to use the drive-up windows and limit lobby transactions. 
  • Office lobbies are open from 8 am - 1 pm with limited access (maximum of two customers at a time); appointments are strongly recommended! Please click here for lobby entrance guidelines.
  • Office lobbies are open from 1 pm - closing by appointment only; to schedule an appointment, call us at 978-462-3106.


  • All drive-up windows open 8 am - 12 noon.
  • Access to lobbies is by appointment only.

Our Boxford office is closed until further notice.

ATMs and Night Depositories are available 24/7 at all offices.  In addition, you can call us for any questions or concerns at 978-462-3106 Monday through Thursday from 8 am - 5 pm, Friday from 8 am - 6 pm and Saturday from 8 am - 12 noon.



SBA (Small Business Administration) Paycheck Protection Program (PPP)


We are not accepting applications for this program at this time. 



Bank from anywhere 24/7.
We have many services and resources available for you to bank remotely:
If you need any assistance in setting up these services, please call Deposit Services at



Your money is safe with us.

It is important to remember that there is no better place to have your money right now than in the bank. Your funds are 100 percent insured, first by the FDIC and then by the Depositors Insurance Fund (DIF). FDIC insurance is backed by the full faith and credit of the United States government. Since the FDIC's creation in 1933, no depositor has ever lost even one penny of FDIC-insured deposits.




Protect your identity.

Please keep an eye out for scams and unusual emails or phone calls you receive.
Cyber-criminals often take advantage of uncertain times, leading to an increase in scam activity. Please know we’re always keeping tabs on your account(s) with real-time fraud monitoring and alerts, but note that we’ll never call you to ask that you provide or verify your account numbers, username or password, secure access code, or full social security number. For more, visit our Security Alerts page.
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