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please see the Commercial or Residential
lending page.



    Michael J. Jones President and CEO
    Kimberly A. Rock Executive Vice President and COO
    Kathleen M. Ferreira Vice President, Human Resources
    Mary Anne Clancy Senior Vice President, Marketing & Communications
    Alease Hunt Assistant Vice President, Marketing & Communications

Commercial Lending

    Karl R. Wilson Senior Vice President, Senior Lender
    David E. Boudreau Senior Vice President, Lender
    Marcia LaTorre Senior Vice President, Credit Administration
    Mark S. Zink Vice President, Lender
    Lori G. Rostkowski Vice President, Lender
    David S. Doucette Vice President, Lender
    Phillip P. Noto, Jr. Vice President, Lender
    Dawne M. Studzinski Vice President
    Lisa Kriz Assistant Vice President

Residential Lending


Bank NMLS Number


    Lawrence R. Hunter Senior Vice President, NMLS#605007
    Anna L. Makos Senior Vice President, NMLS#605006
    John A. LeBlanc Vice President, Loan Operations
    Christopher R. Sullivan Vice President, NMLS#605009
    Nancy J. Taylor Vice President, NMLS#462424
    Sandra Corrao Vice President, NMLS#740699
    Kerry A. Hamel-Pope Vice President, Loan Appraisal
    Dian M. Dastous Assistant Vice President, Loan Servicing
    Lynda Perkins Assistant Vice President, Lending Compliance
    Cortney Collins Assistant Vice President, Loan Processor/Underwriting
    David Collins Mortgage Officer, NMLS#704329
    Kate Bauer Mortgage Officer, NMLS#1188890
    Jeffrey J. Salerno Mortgage Officer, NMLS#1578909
    Sahag A. Kavlakian Mortgage Officer, NMLS#1734667
    Timothy J. Burrill Vice President, CRA Officer

Retail and Branch Operations

    Tammy A. Roeger Senior Vice President, Retail Banking
    Wesley R. Barry Vice President, Retail Banking
    Rebecca L. Conary Vice President, Retail Operations
    Melissa W. LeBel Vice President, Branch Administration and Training
    Bruce P. Macdonald Vice President, Branch Administration
    Caroline M. Meagher Vice President, Electronic Banking
    Suzanne Bradford Assistant Vice President, Topsfield Office Manager
    Paula J. Bratt Assistant Vice President, Salisbury Office Manager
    Maria I. Medina Assistant Vice President, King Street, Rockport Office Manager
    Almiris M. Verga Assistant Vice President, Beverly Office Manager
    Susan J. Ellis Assistant Vice President, Gloucester Office Manager
    Mary Foote-Hill Assistant Vice President, County Road , Ipswich Office Manager
    Theodore J. Garside Assistant Vice President, Depot Square, Ipswich Office Manager
    Jennifer L. Kocur Assistant Vice President, Middleton Office Manager
    Jennifer Morgan Assistant Vice President, Storey Ave, Newburyport Office Manager
    Joshua W. Tuff Assistant Vice President, Rowley Office Manager
    Jessica S. Yuhasz Assistant Vice President, Main Office, Newburyport Manager
    Jennifer Soltys Assistant Vice President, Boxford Office Manager
    Tyler Davis Assistant Vice President, Hamilton Office Manager
    Megan Gaiero Assistant Vice President, Amesbury Office Manager
    Heidi S. DeFranco Assistant Vice President, Salem Office Manager


    Robert C. LeGallo Senior Vice President and Chief Financial Officer
    Stephen P. Cote Senior Vice President, Treasurer and Controller
    Rebecca L. Collins Vice President, Finance
    Amy L. Smith Assistant Vice President & Assistant Treasurer

Information Technology

    Thomas M. Hopp Senior Vice President and Chief Information Officer
    Christine N. Allen Vice President
    Hanson M. Webster Vice President, Information Security
    Eli Timmons Assistant Vice President, Network Engineer
    Michael Hart Assistant Vice President, Senior Systems Engineer
    General Information  
    Main Number All Locations: 978-462-3106 during regular business hours
    Toll Free: 1-844-318-5962 during regular business hours
    24-Hour Automated Telephone Banking Line: 1-800-437-6703
    (Note: Email is generally not a secure form of communication. Please do not include account numbers or social security information in this correspondence.)
    Mobile Banking Search for IFS goMobile Banking in the iTunes App or Google Play Stores.


Error Resolution and Information Requests

    If you think an error has occurred with the servicing of your mortgage loan or you need more information about your mortgage, including a particular transaction, write a letter: include your full name, account number, dollar amount and description of the error, and why you believe an error has occurred. Send letter to: Institution for Savings, Attn: Loan Servicing, P.O. Box 510, Newburyport, MA 01950


    Main Office: 93 State Street, P.O. Box 510, Newburyport, MA 01950
    Amesbury Office: 150 Main Street, Amesbury, MA 01913
    Boxford Office: 7 Elm Street, Boxford, MA 01921
    Beverly Office: 4 Colon Street, Beverly, MA 01915
    Gloucester Office: 4 Parker Street, Gloucester, MA  01930
    Hamilton Office: 545 Bay Road, Hamilton, MA 01982
    Ipswich County Road Office: 112 County Road, Ipswich, MA 01938
    Ipswich Depot Square Office: 2 Depot Square, P.O. Box 32, Ipswich, MA 01938
    Middleton Office: 161 South Main Street, Middleton, MA  01949
    Newburyport Residential Lending Office:
81 State Street, P.O. Box 510, Newburyport, MA 01950
    Newburyport Storey Ave Office: 68 Storey Avenue, P.O. Box 510, Newburyport, MA 01950
    Rockport King Street Office: 37 King Street, Rockport, MA 01966
    Rowley Office: 312 Haverhill Street, Rowley, MA 01969
    Salisbury Office: 7 Bridge Road, Salisbury, MA 01952
    Salem Office: 6 Paradise Rd, Salem, MA 01970
    Topsfield Office: 5 Main Street, Topsfield, MA  01983
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