The health and safety of our customers and our employees is our number one priority.
pandemic as it relates to Bank operations. We are so appreciative of your patience and understanding as we
navigate this new normal. Please check back regularly for updates and new information about hours,
services and more.
- All office drive-up windows remain open for their regular hours. We strongly encourage customers to use the drive-up windows and limit lobby transactions.
- Monday - Friday, 8 am - 1 pm: Office lobbies are open with limited access (maximum of two customers at a time); appointments are strongly recommended! Please view our lobby entrance guidelines.
- Monday - Friday, 1 pm - closing (varies by office) Office lobbies are open by appointment only; to schedule an appointment, call us at 978-462-3106.
- All drive-up windows open 8 am - 12 noon.
- Access to lobbies is by appointment only.
Our Boxford office is closed until further notice.
ATMs and Night Depositories are available 24/7 at all offices. In addition, you can call us for any questions or concerns at
978-462-3106 Monday through Thursday from 8 am - 5 pm, Friday from 8 am - 6 pm and Saturday from 8 am - 12 noon.
SBA (Small Business Administration) Paycheck Protection Program (PPP)
The deadline for this program has passed.
We have several options to assist you, including the opportunity to defer payments on your loan(s) for up to 90 days, or more if necessary. Since many customers have asked, we wanted to clarify that deferred payments are expected to be paid in full at some point in the future. We will work with you on these payment details.
If we escrow your real estate taxes, homeowner's insurance and/or flood insurance, please be advised that you will be required to make those payments. If we learn that any city, town or insurance company offers a payment relief plan, we will assist you accordingly.
If you would like to discuss these, or any other payment relief options in greater detail, please see contact information below:
Commercial Loan Customers:
Please contact your personal loan officer
call Assistant Vice President Lisa Kriz at 978-225-1306 OR
Please call 978-225-1311
OR email us.
If you have both a commercial loan and a residential loan with us, your personal commercial loan officer will assist you with both loans
- 24-hour ATMs at all locations
- Night depositories at all locations (except Boxford)
- Online/mobile banking and bill pay
24-hour automated telephone banking at 1-800-437-6703
Mobile Wallet (Apple Pay®, Google Pay, and Samsung Pay)