Security Alerts

IMPORTANT SECURITY UPDATE
 
As we head into the holidays, we want to remind you to be diligent about protecting yourself and your accounts from fraud. 
 
The vast majority of cyber thefts begin with the thieves compromising your computer(s).  Please remember:
  • We will never email you and ask you to provide personal information (i.e., Social Security or account numbers, Internet Banking login information, etc.).
  • Don't immediately open email attachments or click on links in unsolicited or suspicious-looking emailsThink before you click! Cyber criminals are good at creating fake emails that look legitimate but can install malware. Either ignore unsolicited requests to open attachments or files or independently verify that the supposed source did send the email to you (by using a published email address or telephone number).
  • Be cautious of fake emails and don't visit untrusted websites. Criminals have been known to create websites that look remarkably similar to the website they are trying to copy (called "spoofing") and use pop-ups and enticing messages. Before accepting a statement as fact or taking action, verify that the source is reliable. 

When in doubt, please do not hesitate to contact Deposit Services at
978-462-3106. Protecting 
your account safety and security is our highest priority.

 

IMPORTANT INFORMATION: Blocked Debit Card Transactions

Due to recent fraud trends, we may choose to block or limit the types of transactions processed using your Debit Card. We take such precautions to protect our customers and their funds from potential fraudulent activity.

If you are planning to travel, please contact us directly at 978-462-3106 regarding transaction limitations in the following states:

You may continue to use your Debit Card in these states for cash withdrawals at ATMs on participating networks. We apologize in advance for any inconvenience this may cause but believe that it is necessary given the level of fraudulent activity.

Choosing a Secure Password

Financial Exploitation of Seniors

10 Scams Targeting Bank Customers

Pharming

Phishing

Identity Theft

Fraud Protection

Check and Cell Phone

Corporate Account Takeover & Information Security Awareness

Online Security for Internet Banking Customers

Online Security for Business Customers

Resources for Business Account Holders