IMPORTANT INFORMATION: INCREASED DEBIT CARD FRAUD
IN CALIFORNIA, CONNECTICUT, FLORIDA, GEORGIA, MARYLAND, NEW JERSEY, NEW YORK, NEVADA, TENNESSEE, TEXAS, WASHINGTON DC AND UTAH
We are experiencing an increase in debit card fraud, particularly in California, Connecticut, Florida, Georgia, Maryland, New Jersey, New York, Nevada, Tennessee, Texas, Washington DC and Utah. For your protection, we are immediately limiting debit card transactions in these states.
Accordingly, only PIN-based transactions (no signatures) will be allowed using your card, with the exception of restaurants where both PIN and signature-based transactions will be approved.
If you are traveling to Florida, please contact us directly regarding transaction limitations.
We apologize in advance for any inconvenience this may cause some customers but believe that it is necessary given the level of fraudulent activity. Please call us at 978-462-3106 or 978-356-3600 if you have any questions.
Resources for Business Account Holders
- Reporting Computer, Internet-related, Or Intellectual Property Crime
- The Better Business Bureau’s website on Data Security Made Simpler
- The Federal Trade Commission’s (FTC) interactive business guide for protecting data
- The National Institute of Standards and Technology’s (NIST) Fundamentals of Information Security for Small Businesses
- The jointly issued “Fraud Advisory for Businesses: Corporate Account Takeover” from the U.S. Secret Service, FBI, IC3, and FS-ISAC available on the IC3 website
- NACHA – The Electronic Payments Association’s website has numerous articles regarding Corporate Account Takeover for both financial institutions and banking customers