Employees around the clocktower


At the Institution for Savings, our employees are our most valuable asset. Our team is passionate about serving the customers and communities in which they live and work. We have been named a Boston Globe Top Places to Work for 13 consecutive years and pride ourselves on providing a culture of trust and respect, mixed with some fun! We are an Equal Opportunity Employer and offer an environment where diversity, inclusion, and innovation are valued. Watch our video to lean more about our culture and nurturing environment. 

We offer competitive pay, outstanding benefits and a generous incentive program that ensures our employees are well-compensated.  Our health and wellness programs allows employees to customize their approach to well-being. 

With our main office in Newburyport and 15 additional locations throughout the North Shore, we are looking for people who care passionately about our customers and our communities. Join us today!

We are seeking a full-time Customer Service Representative (CSR) that can float between the Bank’s offices on the North Shore. Duties include opening accounts, assisting customer with banking questions, resolving problems, responding promptly to customer needs and delivering a quality customer experience.  Required skills include experience in customer service, teller tasks, cash handling, and excellent communications and interpersonal skills.  Must be able to travel to various bank offices as needed. Benefits include fully paid medical, dental, vision, life and disability insurance, aggressive 401(k) match, pension plan, ongoing wellness programs and quarterly incentive compensation. To apply: forward resume to PO Box 510, Newburyport, MA 01950; e-mail SVP Human Resources Kathleen Ferreira or complete an application here or available in any office.